IT Support Specialist
We usually respond within two weeks
Do you know about bsport?
We are a Barcelona based company that offers a platform combining boutique fitness and advanced technology. Our all-in-one features cover bookings, payroll, marketing and more, helping our partners streamline operations and boost their commercial success.
We have more than 2’000 clients in 40+ countries and continue to expand rapidly.
We provide our partners with:
- Our platform - the heart of the system (B2B)
- A white label iOS and Android mobile application (B2C)
- An integrated Video on Demand tool
- Our self-built Smart Marketing Suite
- A webshop to up-sell and cross-sell different products
Our first successes
Since we launched in 2019, we have already achieved the following:
- We’ve built a community of over 6 million users
- Finalised a Series A Fundraising of $4+ million in December 2022
- Grown our team to more than 150 employees
We’re continuing to grow our team to become the #1 tech partner for boutique studios in Europe and the rest of the world!
What your future position looks like:
As a IT Support Specialist, you will be in the Ops team working on the improvement of the daily database migrations process. This means you will have to deal with our new customers' data to meet our actual standards. Your performance will have a significant impact on the growth speed of bsport. You will have to :
- Extract data thanks to web scraping scripts
- Transform data to fit our standards (using mySQL)
- Execute the whole ETL process for our new clients
- Detect technical improvements in our scripts and suggest fixes
- Keep a customer-oriented spirit and a team spirit
- Be a key technical POC to support customer service teams & our clients
- Have a direct impact on new clients onboarding success
- Be the link between business and tech team
You will be a good fit to join us if you have :
- Native level of English and/or French
- Intermediate SQL level is a must
- Good level in excel
- Python basic skills is a +
- Engineering studies or business with a Master in Science
- Looking for an end of study internship
- Good communication skills
- Past experiences in a start-up and in data-oriented or technical operation roles will be highly regarded
- Organisational skills and team player (you don’t code for yourself, you code for others)
- Someone who likes to be challenged and learn new things
We'd love to have you join us for many reasons, such as:
🌍 A multicultural and international team!
🚀 A stimulating SaaS environment within a supportive and a fast-growing company
🧑🏻💻 Balance work and life with one remote day per week.
✈️ Say goodbye to homesickness by working abroad for up to 2 weeks per year
🍎 An office with snacks for those with a sweet tooth, as well as fresh fruits available all day long
☀️ Afterwork activities and drinks on our terrace to enjoy sunny Barcelona!
❤️🩹 Health insurance fully covered by bsport
💪🏽 Negotiated gym plan
🏄🏽 Take part in bsport team building and sport initiatives
🛌🏽 Supported by bsport on Sick days
About our Company Culture:
At bsport, we collaborate with passionate individuals who value diverse ideas and backgrounds. We believe that diversity is our most valuable asset.
Our commitment is to foster a positive and inclusive culture. We achieve this through team-building initiatives, open communication, professional growth opportunities, and by celebrating diversity in all its forms.
We value and respect every individual who is eager to make a difference, empowering them to contribute their unique skills and perspectives. Join our dedicated team to help create a thriving and welcoming workplace.
What our interview process looks like:
- Discovery call with our Talent Acquisition team
- Interview with our Migration Team leader (30mn) + Technical SQL Test (40mn)
- Quick Interview with our Team Leader Ops (15 min)
- Departments
- CSM
- Role
- IT Specialist - FTE
- Locations
- Barcelona Tasso
- Remote status
- Hybrid
- Employment type
- Contract
- Level
- Junior
Barcelona Tasso
IT Support Specialist
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